AI-powered chatbots, designed ethically, can support high-quality university teaching

As the evolution of the pandemic forces a return to online teaching these days in Quebec, every effort should be made at universities to provide digital platforms, including chatbots, that will effectively help teachers deliver quality and equitable learning to their students.

The use of conversational agents could free up time for teaching and learning center teams, allowing them to focus on complex requests that require human intervention.

In this article, the co-authors explain the importance of considering the ethical issues raised by the use of such a tool from the early stages of its design.

Full article: AI-powered chatbots, designed ethically, can support high-quality university teaching, The Conversation Canada, January 2, 2022